EventGateway Terms of Service

Introduction

Welcome to Event Gateway's Terms and Conditions. These terms govern your use of our event management platform and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully.

  • Account Registration and Management
  • To use our platform, you must:

    Be at least 18 years old or have parental consent

    Provide accurate and complete registration information

    Maintain the security of your account credentials

    Notify us immediately of any unauthorized access

    Not share your account with others

    We reserve the right to suspend or terminate accounts that violate these terms.

  • Event Creation and Management
  • When creating and managing events, you agree to:

    Provide accurate event information and details

    Comply with all applicable laws and regulations

    Respect venue policies and requirements

    Handle attendee data in accordance with privacy laws

    Maintain appropriate insurance coverage

    Be responsible for event logistics and safety

    Communicate clearly with attendees about event details and changes

  • Ticket Sales and Refunds
  • Our ticket sales and refund policies include:

    All ticket prices are in the specified currency and include applicable taxes

    Tickets are non-transferable unless specified otherwise

    Refund policies are set by event organizers and must be clearly stated

    We process refunds according to the event's refund policy

    Service fees may be non-refundable

    We reserve the right to cancel events and issue full refunds if necessary

  • Payment Terms
  • Payment processing terms include:

    All payments are processed securely through our payment partners

    Event organizers receive payments after the event, minus our service fees

    We may hold funds for a specified period for security purposes

    Chargebacks will be handled according to our payment processor's policies

    Currency conversion rates are determined by our payment processors

  • Prohibited Activities
  • Users are prohibited from:

    Creating fraudulent events or listings

    Selling tickets above face value without authorization

    Using the platform for illegal activities

    Harassing or abusing other users

    Attempting to manipulate the platform's systems

    Posting false or misleading information

    Violating intellectual property rights

    Using automated systems to access the platform without permission

  • Intellectual Property
  • All content on our platform, including:

    Logos, trademarks, and branding

    Software and code

    Design elements and layouts

    Content and materials

    Is owned by Event Gateway or our licensors and is protected by intellectual property laws.

  • Limitation of Liability
  • Event Gateway is not liable for:

    Event cancellations or changes by organizers

    Issues arising from third-party services

    Loss of data or business interruption

    Indirect or consequential damages

    Our liability is limited to the amount paid for the service in question

  • Contact Information
  • eSynergy Solutions Inc.

    D203 - 69 Lebovic Ave,

    Toronto,

    ON M1L 0H2

    Canada

    Email: info@esynergysolutions.ca

    For any questions regarding these terms, please contact us.

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