Event Gateway Privacy Policy & Terms of Service
Event Gateway Privacy Policy
Welcome to Event Gateway's Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you use our event management platform. We are committed to ensuring the privacy and security of your data while providing you with a seamless event management experience.
When you use our event management platform, we collect the following types of information:
Personal Information: Name, email address, phone number, and billing information for event organizers and attendees
Event Information: Details about events you create or attend, including dates, locations, and participant lists
Payment Information: Credit card details and transaction history for event bookings and ticket purchases
Usage Data: Information about how you interact with our platform, including features used and preferences
Device Information: IP address, browser type, and device specifications for security and optimization purposes
We use the collected information for the following purposes:
To provide and maintain our event management services
To process event registrations and ticket purchases
To send important notifications about your events and bookings
To improve our platform and user experience
To communicate with you about updates, promotions, and support
To ensure platform security and prevent fraud
To comply with legal obligations
We implement robust security measures to protect your personal information:
Encryption of sensitive data during transmission and storage
Regular security audits and updates
Access controls and authentication procedures
Secure payment processing systems
Regular backups and disaster recovery procedures
Our platform may integrate with third-party services for specific functionalities:
Payment processors for handling transactions
Email service providers for communications
Analytics tools to improve our services
Cloud storage providers for data hosting
We ensure that all third-party services comply with our privacy standards and data protection requirements.
You have the following rights regarding your personal information:
Access and view your personal data
Update or correct your information
Request deletion of your account and associated data
Opt-out of marketing communications
Export your data in a portable format
To exercise these rights, please contact our support team.
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze platform usage and performance
Provide personalized content and recommendations
Improve security and prevent fraud
You can control cookie preferences through your browser settings.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our platform or via email. Continued use of our services after such changes constitutes acceptance of the updated policy.
eSynergy Solutions Inc.
D203 - 69 Lebovic Ave,
Toronto,
ON M1L 0H2
Canada
Email: customercare@eventgateway.com
We will respond to your inquiries within a reasonable timeframe.